Sweet Questions Answered (FAQ)
Everything you need to know about our treats, shipping, and custom orders.
Our Products
Q. Are your lollipops sugar-free?
Our lollipops come in two main ranges:
Sugar-free (Plain and Floral collections): made with isomalt only — zero sugar at all, completely tooth-friendly and low in calories.
No added sugar (Berries and Fruit collections): sweetened naturally by real freeze-dried strawberries, raspberries, blueberries, cherries, plums or nectarines — no extra sugar added, just the fruit’s own natural sweetness.
All of them are handmade with love in Auckland, using quality ingredients and no artificial colours, flavours or preservatives. Perfect for guilt-free treats!
Q. How long do they last?
Our lollipops have a shelf life of 6 months when stored properly. For the best taste, texture and appearance, enjoy them within 3–4 months and keep in a cool, dry place away from humidity (humidity is the main enemy of hard candy — it can make them sticky). If they get a bit sticky or develop a light white bloom (a natural crystallization of isomalt on the surface), they are still completely safe to eat, taste just as delicious and retain full quality — it only affects the look slightly.
Orders & Shipping
Q. Do you offer click-and-collect in Auckland?
At the moment we are an online-only bakery and don’t have a click-and-collect option available. But good news — we offer FREE local delivery in Hobsonville (Auckland) for orders over $20 NZD! You’ll see this option and all delivery details at checkout — we deliver fresh straight to your door so you can enjoy our handmade treats without leaving home.
Still have questions?
We're here to help! If you couldn't find the answer you were looking for, feel free to reach out to us.
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