Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
At Sweetest Batch Bakery, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the New Zealand Privacy Act 2020.
Last updated: January 2026
Information We Collect
Personal Information
When you place an order or contact us, we collect:
- check_circle Name and contact details (email address, phone number)
- check_circle Delivery address
- check_circle Payment information (processed securely through Stripe)
- check_circle Order history and preferences
Automatically Collected Information
We may automatically collect technical information when you visit our website:
- check_circle Browser type and version
- check_circle Device information
- check_circle IP address and location data
- check_circle Pages visited and interaction data
How We Use Your Information
Order Processing
To fulfill orders, process payments, and provide shipping updates
Communication
To respond to inquiries, provide customer support, and send order confirmations
Service Improvement
To understand how our website is used and improve our products and services
Legal Compliance
To comply with legal obligations and protect our rights
Third-Party Services
We use trusted third-party services to operate our business. These services may have access to your information:
Stripe (Payment Processing)
We use Stripe to process payments securely. Stripe is PCI-DSS compliant and does not share your payment information with us. View Stripe's Privacy Policy.
Sanity CMS (Content Management)
We use Sanity to manage our website content. View Sanity's Privacy Policy.
NZ Post (Shipping)
We share necessary delivery information with NZ Post to fulfill your orders.
Your Rights Under NZ Privacy Act
Under the New Zealand Privacy Act 2020, you have the right to:
- arrow_right Access your personal information we hold
- arrow_right Correct any inaccurate or incomplete information
- arrow_right Request deletion of your personal information (subject to legal requirements)
- arrow_right Object to processing of your personal information
- arrow_right Withdraw consent for marketing communications at any time
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- check_circle SSL/TLS encryption for data transmission
- check_circle Secure server infrastructure
- check_circle Regular security updates and monitoring
- check_circle Limited access to personal information on a need-to-know basis
Cookies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- check_circle Remember your preferences (such as dark mode settings)
- check_circle Maintain your shopping cart
- check_circle Understand how you use our website
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Sweetest Batch Bakery, Auckland, New Zealand